Shipping policy:

Please allow up to 3 days processing time for your delivery

Order under 3kg are shipped by express via express post.

Orders over 3kg are shipped by courier

Note: We do not ship to PO boxes for orders over 3kg.

We require a physical address for the courier to deliver order to

Returns & Refunds Policy:

All Units come with a 1 year warranty - during this period if unit

has a malfunction due to manufacturing we will refund or exchange,

if malfunction due to misuse such as overloading or blowing fuse, extra cost may be incurred

(please always check fuse & if needed replace the fuse before returning unit)
Exchanges and replacements have a 20% restocking fee with shipping fees non refundable.

Refunds have a 20% restocking fee, with shipping fees non refundable.

Tortech Accepts Visa, Master Card AMEX and paypal